Privacy Policy

Privacy Policy

Last updated: 1st October 2023

1. Introduction

Welcome to Ivory by Dipika ("we," "our," or "us"). Protecting your privacy is a top priority for us. This Privacy Policy is designed to provide you with clarity on how we collect, use, disclose, and secure your personal information when you visit our website and make purchases.

2. Information We Collect

When you engage with our store, we collect various types of personal information, including:

  • Order Information: When you make a purchase, we collect your name, billing & delivery address, and email address as part of the buying and selling process.
  • Browsing Information: We automatically receive your computer's internet protocol (IP) address to understand your browser and operating system, helping us improve your shopping experience.
  • Email Marketing: With your consent, we may send you emails about our store, including updates on new products and special offers.

    3. Your Consent

    How do you give us consent?

    By providing your personal information to complete a transaction, verify your credit card, place an order, arrange delivery, or return a purchase, you implicitly consent to us collecting and using that information for the specific purpose you provided it.

    For secondary purposes, such as marketing, we will ask for your explicit consent or provide you with the option to decline.

    How can you withdraw your consent?

    If you change your mind after opting in, you may withdraw your consent at any time. To do so or for further questions, contact us at ivorygd@hotmail.com or mail us at 282-A, 2nd floor, Sant Nagar, East of Kailash, New Delhi - 110065.

    4. Disclosure

    We may disclose your personal information if required by law or if you violate our Terms of Service.

    5. Payment

    We use Razorpay and Paypal for processing payments. Your card data is not stored on their servers. They encrypt your purchase transaction data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information is retained only as long as necessary to complete your purchase. Afterward, it is not saved.

    Our payment gateway adheres to PCI-DSS standards, ensuring secure handling of credit card information.

    For more details, you may refer to Razorpay and Paypal's terms and conditions at their websites respectively.

    6. Third-Party Services

    Our third-party service providers will only collect, use, and disclose your information as necessary to perform the services they provide to us.

    However, some third-party providers, such as payment gateways, have their own privacy policies. Please review their policies to understand how your personal information will be handled.

    When you leave our site for a third-party website or application, our Privacy Policy and Terms of Service no longer apply.

    Links

    Clicking on links in our store may redirect you to other sites. We are not responsible for their privacy practices, so please review their privacy statements.

    7. Security

    We employ industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.

    8. Cookies

    We use cookies to maintain your user session, not to personally identify you on other websites.

    9. Age of Consent

    By using this site, you affirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have provided consent for any minor dependents to use this site.

    10. Changes to This Privacy Policy

    We may update this privacy policy periodically, so please check back regularly. Material changes will be notified immediately upon posting on the website.

    In the event of an acquisition or merger involving our store, your information may be transferred to the new owners to continue providing you with our products.

    11. Contact Information

    For questions or requests related to your personal information or this Privacy Policy, please contact us at ivorygd@hotmail.com or by mail at 282-A, 2nd floor, Sant Nagar, East of Kailash, New Delhi - 110065.